Reference

How wan388 Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform where local law permits.

Account data kept secureLocal payment details protectedNo data sold to third partiesYou can request your dataPakistan-region policy applies
wan388 How wan388 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We built our data practices around the real friction points Pakistan mobile users face — wallet verification, session continuity across devices, and account recovery. Here is how we handle the four areas that matter most to your privacy on wan388.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are encrypted at rest and in transit. We do not store your full wallet PIN or bank credentials — only the reference needed to reconcile your balance.

Cookies and Session Tracking

We use session cookies to keep you logged in as you move between the lobby and your account wallet. Analytics cookies help us fix load issues on mobile. You can clear cookies via your browser settings at any time.

Account Access and Retention

Your account data is retained while your account is active and for a period after closure as required for financial records. Once the retention window closes, personal identifiers are removed from our active systems.

Requesting Changes to Your Data

You can request a copy of the data we hold or ask for corrections via account settings or support chat. Deletion requests are reviewed against any legal retention obligations before we act on them.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to ask about the data we hold on your account, request a correction, or raise a concern about how your information has been handled, our support team can take that request directly. We aim to acknowledge privacy-related messages promptly and follow a clear internal process for data access and deletion requests.

Account Privacy Request Log into your account, go to account settings and submit a data request form. We will confirm receipt and respond through the same channel.
Email Support Send your privacy query to our support email address listed in your account dashboard. Include your registered mobile number for faster identification.
Live Chat Open the live chat widget while logged in. Our team can flag your request to the data team during supported chat hours and give you a reference number.

Common Questions About Your Privacy on wan388

These are the questions we get most often from people in Pakistan about how their account data and payment information is handled. If your question is not covered here, use the live chat or email route listed above.

We collect your name, contact details, and the payment method you register — such as your JazzCash or Easypaisa number. Device and session data is also recorded automatically when you log in.

No. Your wallet details are used only to verify and reconcile your own deposits and withdrawals. We do not share or sell payment identifiers to advertisers or unrelated third parties.

Log into your account, go to account settings and use the data request option. Alternatively, contact support via live chat or email with your registered mobile number for identification.

We retain financial and identity records for the period required by applicable regulations. Once that window passes, personal identifiers are removed from active systems. Raast and bank transfer records follow the same schedule.

Yes. Submit a deletion request through account settings or support chat. We review it against any legal retention obligations first — for example, transaction records may need to be kept for a set period regardless.

We use session cookies to maintain your login state across pages and analytics cookies to monitor page performance on mobile. You can manage or clear cookies through your browser settings without affecting your account wallet balance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.